Does Uber have a live chat?

Does Uber have a live chat?

So we're adding a way for riders and drivers to chat right in the Uber app. It's now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.

How do I send a message to Uber support?

The help section Go to the menu (using the icon in the top-left corner) and then Help, and you'll find an option to send a message. Select More and then “Can't find the answer to your question?”. You can choose the category your query falls under and add your details to help make sure you get the best support.

How do I contact Uber customer service?

Phone support You can speak to our friendly team by calling 13.

Does Uber have support?

24/7 phone support To speak with an agent, go to Help in your Driver app, then tap Call Support.

How do I call an Uber driver?

If you're discussing the details of a trip, a pickup location or a lost item, it's easy to call your driver using the Uber app. If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”.

Can I email Uber support?

If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.

How do I book an appointment with Uber?

To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help.

Can't contact Uber driver lost item?

If you have not tried contacting your driver directly, head back and select "Contact my driver about a lost item". If more than 24 hours have passed since your trip ended and you're still unable to connect with your driver, we'll step in to help. Please share some details below. Drivers are independent contractors.

How much do you tip your Uber?

If you had a good ride experience, your Uber driver should be tipped 10% to 15% of the total Uber fare. Like taxi drivers, tipping your Uber driver is considered common courtesy and tips make up a large part of their income.

How do I lodge a complaint on Uber?

How to make a Complaint to Uber. Complaints handling is available on the Uber website via 'Customer Support. ' The first step is to call on the complaints line 13.

How do you contact Uber customer service?

• Uber does have a phone support option available for passengers. However, this phone number is for use in emergencies only. It’s called the critical safety response line, and you can reach it by calling 800-353-8237.

How to message Uber support?

• Log in to Your Uber Account Open the web browser of your choice and go to Uber.com. ...
• you'll be taken to help.uber.com. ...
• Use the Contact Form to Email Uber

How do I contact Uber partner support?

• Support is available in both English and Spanish to all Uber driver partners in the United States. To access phone support, all you have to do is: Open your Uber driver app. Tap “Account”. Tap “Help”. Tap on the blue phone icon in the upper righthand corner. Tap “Call Support”.

What is Uber customer support phone number?

• Uber Customer Support. Uber customer service could be contacted via http://help.uber.com. Besides that, you can contact Uber via Twitter at https://twitter.com/Uber_Support. If you issue is urgent and has emergency status there is an Uber phone number you can contact The phone number is 800-353-8237 or 800-353-UBER.