Is the BBB a government agency?

Is the BBB a government agency?

BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers at no charge. The Better Business Bureau is not affiliated with any governmental agency.

Do businesses pay for BBB ratings?

By Better Business Bureau. ... Not only do these businesses believe in the BBB Standards for Trust, they agree to meet higher standards than non-accredited businesses, and they pay dues to BBB that allow us to offer our services for free to consumers.

What does a bad BBB rating mean?

BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. ... BBB assigns ratings from A+ (highest) to F (lowest).

What does the BBB Better Business Bureau do?

BBB helps consumers identify trustworthy businesses, and those that aren't, through more than 5.4 million BBB Business Profiles. BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.

Does BBB have any power?

While the BBB cannot force a company to do anything, the BBB does offer consumers valuable insight into companies and may be able to resolve issues through arbitration.

Does contacting the BBB do anything?

BBB complaint process is to help two parties resolve a dispute. Without your name and contact information, a business will not be able to properly look into the matter, or respond in a way that can address your specific concerns. ... BBB acts as a neutral third party, and does not make a decision to resolve the matter.

Does BBB actually do anything?

BBB complaint service is a free dispute resolution service to consumers. BBB acts as a neutral third party to assist both the consumer and the business with their communication, in the hopes a mutually acceptable resolution can be reached. ... There is no cost to file a complaint.