Will I get a refund if I cancel my AliExpress order?

Will I get a refund if I cancel my AliExpress order?

When you cancel an order on AliExpress, you can get a refund if the order hasn't been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund.

Does AliExpress actually give refunds?

If you have purchased anything on AliExpress.com, but didn't receive it within the seller's guaranteed delivery time, you can get a full refund.

How long does it take for AliExpress to refund money?

Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly. Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.

Can I cancel AliExpress order before shipment?

When your order status is "Awaiting Shipment”: You can cancel your order with the seller's approval. Please click the button [Cancel Order] on order detail page, select a reason for cancellation, then [Submit] the request.

Can you get scammed on AliExpress?

Make payment through AliExpress: When buying from AliExpress, never send money directly to a seller's bank account. Doing so makes buyers vulnerable to fraud, as they will no longer be covered by AliExpresse's seller protection policies. To maintain protection, always make purchases on the AliExpress platform.

What happens if I cancel dispute on AliExpress?

Please note that if you cancel a dispute and the Buyer Protection period has ended, the payment will be released to the seller and you cannot open dispute again.

How do I always win a dispute on AliExpress?

How to Win a Dispute on AliExpress: 10 Tricks on How to Turn the Dispute in Your Favor

1. Always take the screenshots of the product description. ...
2. Carefully read the description of the product. ...
3. Check the rating of the seller and the store's reviews. ...
4. Film the process of unboxing.

How long is AliExpress buyer protection?

Buyer protection starts from the moment you have paid for your order. The Buyer Protection period will be displayed in the form of a countdown clock on My Orderspage. Once you have confirmed receiving your order, you will have 15 days to apply for a refund.

How do I speak to someone at AliExpress?

If you need to speak to a live customer service representative in AliExpress customer service you need to dial 1-408-785-5580. To speak with a live agent, you need to press 2 (for issues about aliexpress.com), then press 3 (for any other issues) and stay on the line (typical waiting time is about 15-50 minutes).

Why does my AliExpress order say shipment Cancelled?

In this case the tracking number becomes invalid and the customer sees the “Shipment cancelled” status in the personal account in “My Orders” section. Sometimes the seller deliberately cancels shipment due to technical reasons – delivery documents inaccuracy, non-ability to meet the delivery terms, etc.

Can you get a refund if you cancel an order on Aliexpress?

• Will I get a refund if I cancel an order on AliExpress? If your order status is at Awaiting Payment or Payment Being Verified, there is no problem cancelling the order without the seller’s approval.

Can a bulk payment be made on Aliexpress?

• You can do a bulk payment which is optimal if you have restrictions on how many orders you can process a day with your bank. Most find that once they start making around $10,000/day, their orders get blocked.

When do you get your money back from AliExpress?

• To put it simply, always. If the item arrives in the wrong color or size, looks different from the seller’s photos, does not work or is damaged, turned out to be a counterfeit instead of a well-known brand – you can get your money back.

What to do if you have a problem with AliExpress?

• Typically, a safe option to deal with problems occurring during the refund process is by contacting the bank that issued your credit card and the AliExpress administration. Ensure you keep all the details of your order until you receive a refund, and you can provide reliable evidence of the problem.